BILLA apprenticeship - your career in Austrian retail

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You are interested in retail, enjoy working with people and are looking for a versatile entry with a future and good opportunities on the job market?Then the retail sales assistant apprenticeship at BILLA is just right for you. With us, you will start your career in one of Austria's best-known retail companies and employers: directly in the store, close to the customers and right in the middle of the action.
As an apprentice, you will be introduced to the day-to-day work step by step and get to know all the activities in food retail. You will be part of a strong team, get to know the structures in the store and take on responsibility early on. You will actively shape the shopping experience - from fresh food and fair prices to friendly service.

Two laughing employees in front of a shelf.

Tasks and topics at BILLA

During your apprenticeship as a retail sales assistant at BILLA, you will gain a comprehensive insight into the activities of a store. Your apprenticeship has a practical structure and takes place directly in the store. You will get to know all the important areas of day-to-day retail.
Many different areas of activity await you as an apprentice:

Sales & customer service:
You advise customers, help them with questions and ensure a positive shopping experience with your appearance. This also includes cashier activities.

Shelf support & merchandise management:
You fill shelves, check stock levels and ensure freshness, order and attractive presentation.

Delicatessen & fresh food departments:
You will work in fresh food areas such as meat, sausage, cheese or fruit & vegetables and learn how to handle food professionally.

Organization & processes:
You will provide support with orders, goods acceptance and quality and freshness checks.

Teamwork & responsibility:
You will work closely with your store team and carry out day-to-day business activities independently.

Over the course of your apprenticeship, you can discover your strengths and develop your skills in the direction of department management or store management in the long term


Requirements and qualifications for joining BILLA

For this job with us, you need to be motivated, willing to learn and enjoy working with people. A specific school-leaving qualification is not essential, as what is more important is your interest in the food trade and your willingness to learn new things.
This is what you should bring with you as a retail sales assistant apprentice:

  • Interest in retail and food
  • Friendly, service-oriented demeanor
  • Reliable and careful way of working
  • Ability to work in a team and sense of responsibility
  • German language skills appropriate to the job

Previous experience in retail is not a must. Even without experience, you will receive the best possible training as part of the apprenticeship and be supervised by specialists.

Course and duration of the apprenticeship

The retail apprenticeship generally lasts three years. It combines practical training in the store with lessons at vocational school. You also have the option of doing an extended apprenticeship, for example if you do a double apprenticeship as an office clerk or an apprenticeship with a school-leaving certificate. With an integrative apprenticeship, it is also possible to complete the apprenticeship in 4 years.
During your apprenticeship, you will get to know all relevant areas of the store and receive individual support. Your trainers and experienced specialists will support you in your day-to-day work and will be available to you as contact persons.
This is what you learn as an apprentice:

  • Practical work in everyday store life
  • Dealing with modern cash register systems and digital processes
  • Product knowledge, freshness and quality standards
  • Professional customer communication
  • Independent work in a team

In addition to practical experience, you will deepen your knowledge at vocational school and in internal training courses - an ideal foundation for your future career in retail.

A smiling employee

Salary and earnings at BILLA

Your apprenticeship salary is well above the collective agreement for the Austrian retail sector. You will receive fair and punctual pay, which increases with each year of your apprenticeship:

1st year of apprenticeship: € 1.350,-

2nd year of apprenticeship: € 1.570,-

3rd year of apprenticeship: € 1.980,-

4th year of apprenticeship: € 2.030,-

You will also benefit from attractive additional benefits during your apprenticeship at BILLA:

  • Employees recruit employees
  • Employee discounts and purchasing benefits from REWE Group
  • Bonuses for good performance worth up to € 5,000
  • Free tutoring lessons
  • Exclusive vacation offers

Further benefits are:

  • Additional examination for office clerk
  • Apprenticeship with Matura
  • Internship abroad
  • Project week "Apprentices run markets"

Further training and career opportunities

Our apprentices are the specialists of tomorrow and form the foundation for the long-term success of our company. That's why promoting young talent is very important to us and many doors will be open to you after your apprenticeship: BILLA is an employer that provides targeted training for long-term cooperation and offers numerous development and promotion opportunities directly from the store.
Possible next steps after successfully passing the final apprenticeship examination are

  • Become a manager in one year with the "Future Talents" junior management program (for example as a market manager)
  • Participation in internal training and development programs
  • Further career steps within the REWE Group

Many of today's managers at BILLA started their career with an apprenticeship at the store. So apply now and choose an apprenticeship with a future!

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